Terms & Conditions

1. Introduction

By accessing or using BookSyr, you agree to be bound by these Terms. If you do not agree, do not use the platform.

2. Platform Role

BookSyr operates as a centralized booking and payment coordination platform. We facilitate connections between customers and independent vendors. BookSyr does not directly own or operate the services or products listed unless explicitly stated.

3. Booking Process

Customers select an offering on a vendor’s public page, provide booking details, and proceed to deposit checkout.

Completing a form or selecting a time slot does not constitute confirmation. Before payment, customers should review the offering, schedule or needed-by date, pricing, deposit amount, and the vendor’s deposit or cancellation policy.

A booking becomes confirmed only after successful deposit payment processing. Upon confirmation, booking details are available to the relevant vendor.

4. Payments

Payments are processed through secure third-party gateways. BookSyr does not store full card details.

Pricing and availability are as shown at the time of checkout. Failure of payment authorization means the booking is not confirmed.

Where a balance remains after deposit, vendors may share a balance payment link. Settlement to vendor wallets (then payout to bank) is subject to processor and banking timelines.

5. Cancellations & Modifications

Cancellation and modification terms vary by vendor. Policies are disclosed on the vendor’s page or deposit policy prior to payment.

Refunds, where applicable, are processed according to vendor and platform processes and banking timelines.

6. User Responsibilities

Users agree to:

• Provide accurate and truthful information
• Use the platform lawfully
• Not misuse, disrupt, or attempt unauthorized access
• Comply with vendor-specific service requirements disclosed at booking

7. Vendor Responsibility

Service and product delivery is the responsibility of the independent vendor. BookSyr is not liable for service delays, operational failures, vendor non-performance, force majeure events, or regulatory restrictions beyond platform control.

8. Limitation of Liability

To the maximum extent permitted by law, BookSyr's liability is limited to fees paid to the platform for the relevant period (if applicable). We are not liable for indirect, incidental, or consequential damages.

9. Intellectual Property

All platform content, branding, systems, and technology are the intellectual property of BookSyr and may not be copied, reproduced, or distributed without authorization. Vendor-uploaded content remains subject to the rights of its owners, with a license granted to BookSyr as needed to operate the service.

10. Data Protection

Personal data is processed in accordance with our Privacy Policy and Data Protection summary.

11. Governing Law

These Terms are governed by the laws of Nigeria, without prejudice to applicable consumer protection laws.

12. Amendments

We reserve the right to modify these Terms at any time. Continued use of the platform after updates constitutes acceptance of the revised Terms.