Start here
If you only have ten minutes, do this:
Dashboard is the home screen after you log in. Menu on the left (or the menu button on a phone). Every feature below lives in that menu.
What BookSyr is
BookSyr is how you take a deposit before you work. One link for your shop. A customer picks a time (or a due date), pays a deposit, and that booking is confirmed.
You are not chasing “I will pay when I come.” They pay to hold the date. The rest can be paid later from the same receipt.
| This | Means |
|---|---|
| Your public page | The link customers open. Looks like booksyr.online/v/your-shop-name |
| Offering | One thing you sell — a makeup session, a cake, a dress, a photoshoot |
| Appointment | They pick a date and time. You set how long it takes |
| Made-to-order | They pick a due date (and how many). You set lead time and how many you can take per day |
| Deposit | Part of the price paid now so the date is held |
| Balance / pay the rest | What is left after the deposit. They can pay it from the receipt |
| Receipt | The confirmation page they keep. You can also open it |
Customers do not create an account. They book as guests with their name and WhatsApp number.
What your customer sees
Knowing this helps you set offerings correctly.
- They open your public page (or find you on Explore).
- They tap a service or made-to-order item. They see price, deposit, photos, and — if you set a daily cap — how many are left that day.
- They pick a slot or a due date, enter their name and phone, and pay the deposit (card, USSD, or bank transfer if card fails).
- They land on a receipt: pay the rest, add to calendar, message you on WhatsApp, or open support.
Public pages have an English / Pidgin toggle. They choose the language. You do not need to do anything.
Create your shop
What it does: Turns you from “I have a WhatsApp” into a live booking page.
How to use it:
- Go to booksyr.online/signup.
- Sign up with email, WhatsApp number, or Google.
- Enter the 6-digit code we send (email or phone).
- Finish the short setup: business name, what you do, location, first offering, then your hours.
You can add your bank later in Profile. You can skip hours at first, but customers cannot pick a time until hours are set.
New shops that finish setup get one complimentary Pro month. A banner on Home tells you when it ends. After that, you stay on Free unless you pay for Pro.
Your public page
What it is: Your shopfront on the internet. Logo, bio, offerings, WhatsApp button.
What it does: This is what you share. People book from here without chatting you for a price list first.
How to use it:
- Dashboard → Profile.
- Copy your public link.
- Put it in WhatsApp status, Instagram bio, or send it in chat.
Tap your logo on the live page to enlarge it — so check that the logo is clear before you share.
Offerings (your menu)
What it is: The list of work you accept money for. If it is not here, customers cannot book it.
What it does: Sets the name, photos, price, deposit, duration or lead time, and how many you can take in a day.
How to update (do this first):
- Dashboard → Offerings → open Offerings.
- Tap an item you already have, or New to add one.
- Choose Made to order (cakes, clothes, anything with a due date) or Appointment (time slot).
- Fill:
- Name — what customers call it (“Bridal makeup”, “8-inch cake”).
- Description — what is included. Long text sits behind “More details” on the booking page.
- Photos — first photo is the cover. Free: up to 3. Pro: up to 5.
- Price — full price in naira.
- Deposit — percent (for example 50%) or a fixed amount.
- Appointments: how many minutes the session lasts.
- Made-to-order: lead time (days you need) and how many per day. Customers see how many are left that day.
- Switch off anything you no longer sell. Do not delete unless you are sure — old orders still point at it.
- Save.
Wrong price on BookSyr = customer paid the wrong amount. Update the offering before you share the link.
Hours and days off
What it is: Dashboard → Availability.
What it does: Builds the times customers can pick. If Monday is closed, they will not see Monday slots. Blocked dates hide a single day (travel, public holiday).
How to use it:
- Open Availability.
- Set start and end time for each day you work.
- Add a blocked date when you will not take anyone.
Confirmed appointments then appear on Schedule (the calendar).
Orders and jobs
What it is: Dashboard → Orders. A board of work that is already paid (at least the deposit).
What it does: Shows who paid, what they booked, and how far the job has gone.
| Column | Meaning |
|---|---|
| Paid | Deposit is in. You have not started (or it is an upcoming appointment) |
| Working | You have started the job |
| Ready | Done on your side — waiting for pickup / delivery / the appointment wrap-up |
| Done | Finished |
How to use it: Open the order. You can assign a team member, send WhatsApp, copy the “pay the rest” link, or mark the next step. Tap the customer card on mobile to open their history.
Schedule
What it is: Dashboard → Schedule. A calendar of confirmed appointments.
What it does: Lets you see the day at a glance and mark completed or no-show.
Hours still come from Availability. Schedule is the diary of what is already booked.
Customers
What it is: Dashboard → Customers.
What it does: Saves everyone who has booked you (name, phone, what they ordered). You can see if someone often completes or often no-shows.
They still do not have a BookSyr login. This list is yours.
Wallet and cash out
What it is: Dashboard → Wallet.
What it does: Shows money from deposits and balances after BookSyr’s fee. Available is what you can withdraw. A hold means a withdrawal is in progress.
How to cash out:
- Profile → Edit profile → add and verify your Nigerian bank account (search the bank name).
- Wallet → withdraw. Minimum ₦100.
- Wait for the bank credit. “Processing” is not money in your account yet.
BookSyr fee is a percent of each successful payment (higher on Free, lower on Pro). It is shown on Wallet.
Profile, location, team, PIN
What it is: Dashboard → Profile (overview). Changes happen on Edit profile.
| Setting | What it does |
|---|---|
| Logo and brand colour | Logo on your page and when someone saves the site. Colour on booking buttons |
| Location | Address / area so customers can find you and add the visit to their map or calendar |
| The number customers message from the receipt and your public page | |
| Team | Add people so you can assign a job to them. They do not get their own BookSyr login |
| Staff PIN | A 4-digit code. At the shop, open the customer’s receipt → Team check-in → enter PIN → mark arrived, done, or no-show |
| Bank | Where withdrawals go |
Staff PIN is not a staff account. Do not share it in public captions. Change it if someone leaves.
Marketing kit
What it is: Dashboard → Marketing Kit.
What it does: Ready flyers, stickers, and captions with your logo and a QR code that opens your booking page.
How to use it: Pick a template → download or print → post on status. Read the short posting note on the card. Nothing sends itself from here.
Analytics
What it is: Dashboard → Analytics.
What it does: Shows how much came in and how busy you were. Free shows a simple 30-day total. Pro adds charts, longer periods, and exports (CSV).
Use it to see which offering sells, not to guess tomorrow’s cash.
Free, Pro, and trial
What it is: Dashboard → Billing.
| Free | Pro | |
|---|---|---|
| Live booking page + deposits | Yes | Yes |
| Offerings, hours, wallet, marketing kit | Yes | Yes |
| Photos per offering | Up to 3 | Up to 5 |
| Paid bookings cap | Up to 30 total | Unlimited |
| Payment fee | Higher (5%) | Lower (3%) |
| Syr helper, extra analytics, auto reminders, brand colour, promo codes | — | Yes |
Pro is ₦5,000 for 30 days. Paying again adds 30 days from the current end date. First-month trial is complimentary when you first finish setup — it is not a paid upgrade.
Support
What it is: Dashboard → Support, or a customer tapping Help on their receipt.
What it does: A message thread about a booking or a payout. You and BookSyr (and the customer, when they opened it from a receipt) can reply in one place instead of lost WhatsApp chats.
How to use it: New ticket → say what happened (order name, date, amount). Keep payout and booking issues here so they are not forgotten.
Syr (Pro helper)
What it is: A purple helper on the dashboard (and a full page under Syr). Pro only.
What it does: Answers questions about your shop (busy days, who still owes). It can prepare a WhatsApp or campaign draft. It does not send messages or move money by itself. You always review.
If the bubble is in the way, drag it. On a phone it opens full screen.
WhatsApp and email you get
- New paid booking — so you see it even if you are not on the dashboard.
- Morning WhatsApp — one message on days you have work: today’s appointments, orders due, who still owes. Empty days stay quiet.
- Balance paid — when a customer pays the rest.
- Pro reminders — customers can get email before an appointment and when a balance is due.
Keep your login email and business WhatsApp correct in Profile, or you will miss these.
The receipt page
Every confirmed booking has a receipt link (starts with booksyr.online/o/…).
What customers can do there:
- Pay the rest — remaining balance, without you chasing on WhatsApp.
- Add to calendar — Google Calendar or Apple / download .ics.
- WhatsApp you — a message that already has their booking details.
- Support — if something is wrong.
- Review — after the job, if you want public feedback.
What your team can do there: Team check-in with the 4-digit Staff PIN (arrived / next step / done / no-show). No extra login.
You can also share the receipt from the order page (image or print / PDF).
If something is stuck
| Problem | Try this |
|---|---|
| Nobody can pick a time | Availability — hours empty or the day is blocked |
| Wrong price | Offerings — edit and save before they pay |
| “How many left” looks wrong | Made-to-order: set max per day. Count is by quantity booked that date |
| Customer paid but you do not see it | Refresh Orders. If still missing, Support with their name and time |
| Withdrawal processing too long | Wallet shows hold until the bank confirms. Do not send again. Open a Support ticket |
| Staff cannot check in | Profile → Staff PIN must be 4 digits. After 5 wrong tries it locks for 15 minutes |
| Need this guide later | Save this page, or Dashboard → Support and open the same link |
Still stuck? Dashboard → Support → New ticket.